Our associates are trained on pricing rules, not scripts. If you can explain a charge in two sentences without sounding defensive, you will do well here.
Intakes run through the year — if this opening closes before you write, apply anyway and we will keep your details for the next one.
Fixed shifts agreed ahead of time, workable alongside studies or another job.
Your first weeks are supervised, with replies reviewed before they go out.
Associates who handle escalations well move on to running a client desk.