A desk built for the awkward questions.

How we got here

Our founders ran customer operations for a subscription business and watched billing questions bounce between support, finance and back again while the customer waited.

So they built a desk that only handles billing. Today Paykhata runs that desk for businesses across India, with associates trained on each client's pricing, invoicing and refund rules.

What we value

• Straight answers. We say what a charge is, why it happened, and what we will do about it.
• Care with records. Every adjustment is documented so the finance team can retrace it.
• Calm under pressure. Billing conversations get tense. Ours do not escalate because we stayed patient.