Paykhata runs the billing desk for subscription and service businesses: invoice queries, failed payments, refunds and reminders — answered clearly, the first time.
Started as a two-person billing desk in Bengaluru.
Billing conversations handled last year.
Target to resolve a standard invoice query.
A customer asking 'what is this line' should get the actual reason, not a policy paragraph.
We correct the problem first and record the pattern afterwards so it stops recurring.
If a figure is unclear, we check the record before we reply.
Subscription products, service firms and local operators send us their billing inbox — the questions, the failed payments and the awkward refund conversations.
Remote · India · Part-time · Junior
We're adding a clear communicator to answer billing and payment questions for the businesses we support.